In today's hyper-competitive retail landscape, customer experience is essential. Speakap has teamed up with Glynn Davis of Retail Insider to produce this white paper on the role that engaged frontline employees play in differentiating best-in-class retailers from the also-rans.
Get your hands on:
The link between employee engagement, customer experience and profitability
A dive into employee engagement ROI
Examples of UK retailers using employee engagement as a differentiator
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