Trend Report - State of Frontline Employee Communications 

The addiction to enterprise social ‘likes’ is more prevalent than ever. In Q4 2018, 'Updates' garnered 77% of the total likes on the enterprise social network, while 'Comments' only accounted for 14% of the total likes on the platform.

Learn how you can drive higher levels of engagement with your frontline staff by leveraging key employee communication trends, such as:

  • With over 100 News items posted daily (average across all users), News gets employees’ attention. 

  • The afternoon is best for sharing News, with 43% of News items posted daily read from 12:00pm-6:00pm, while 39% were read between 6:00am-12:00pm.

  • The most common type of ESN content is Private Messages, taking up 63%.

     

    EN Cover - Q4 2018 Trend Report

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