Research Study - Bridging the Internal Communications Gap


53 percent of global frontline workers in retail, hospitality and entertainment use unapproved messaging apps for work communications up to six times daily. Yet, 16 percent said their HR departments are unaware of such usage.

Learn how you can drive more relevant, secure communications with your frontline staff by leveraging key findings and trends, such as:

  • 68 percent of respondents said they'd stop using messaging apps and social media sites if their company provided an internal communications platform.

  • 30 percent said that the 24/7 nature of messaging apps and social media sites makes it difficult to maintain a work/life balance.

  • 12 percent expressed concerns that sensitive data could be left exposed to data breaches.

    EN Cover - Research study 01-2019

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